Knowledge Base - Drive Bender
V1 Frequently asked questions
- What is the best way to replace a failing or small drive?
- How can I view the log files generated by Drive Bender?
- One of my pooled drives is flagged as RAW in Disk Manager, why?
- How do I update the Drive Bender service?
- Uninstalling Drive Bender fails with an error, how do I uninstall?
- What should I check before removing a drive from a pool?
V2+ frequently asked questions
- What is SnapRAID mode, and how does it work?
- I'm trying to upgrade, but I cannot uninstall the previous version
- File balancing, what's it all about?
- Upgrading previous versions of Drive Bender to v3
- Pool Firewall configuration issues, how do I reset?
- Drive Idle, how does it work?
Work arounds for known issues and limitation
- [FIXED] - Uninstalling v2.5 can result in a number of errors and the process failing
- [FIXED] - Restoring a pool can result in an additionally empty pools being created
- [FIXED] - Multiple primary files found due to file locking
- [FIXED] - Installation issue for v2.5.0.0
- [FIXED] - The "Non pool used" value display by the client can be misleading
- [FIXED] - Installing a Microsoft update, library or application can result in the installer exiting with an Accessed Denied error
Installation issues
Troubleshooting
Under the hood - Advanced information and settings
- Windows versions beyond Creators Update
- Driver re-installation
- Advanced I/O logging
- Advanced file balancing
- Switching between the Gen 5 and Gen 6 drivers
- Changing the Drive Bender service load order