Knowledge Base - Drive Bender
This section contains different knowledge base articles for Drive Bender
Frequently asked questions
- How can I view the log files generated by Drive Bender?
- One of my pooled drives is flagged as RAW in Disk Manager, why?
- How do I update the Drive Bender service?
- Uninstalling Drive Bender fails with an error, how do I uninstall?
- What should I check before removing a drive from a pool?
- Why do I get a storage full error when using a landing zone and coping large files to the pool?
V2 frequently asked questions
- What is SnapRAID mode, and how does it work?
- I'm trying to upgrade, but I cannot uninstall the previous version
- How do I manage the Pool Firewall?
- Is there a way to see the location of a specific file or files?
- How do I disable all internal scheduled tasks?
- What are the "IO operation at logical block address" errors I'm seeing in the event log?
Work arounds for known issues and limitation
- [FIXED] - Uninstalling v2.5 can result in a number of errors and the process failing
- [FIXED] - Restoring a pool can result in an additionally empty pools being created
- [FIXED] - Multiple primary files found due to file locking
- [FIXED] - Installation issue for v2.5.0.0
- [FIXED] - The "Non pool used" value display by the client can be misleading
- [FIXED] - Installing a Microsoft update, library or application can result in the installer exiting with an Accessed Denied error
Installation issues
Troubleshooting
Under the hood - Advanced information and settings
- Windows versions beyond Creators Update
- Driver re-installation
- Advanced I/O logging
- Advanced file balancing
- Switching between the Gen 5 and Gen 6 drivers
- Changing the Drive Bender service load order