Knowledge Base - Drive Bender
This section contains different knowledge base articles for Drive Bender
Frequently asked questions
- Uninstalling Drive Bender fails with an error, how do I uninstall?
- What should I check before removing a drive from a pool?
- Why do I get a storage full error when using a landing zone and coping large files to the pool?
- What is CRC validation, and should I be using it?
- Windows has write protected my pool, how can I fix this?
- How do I send large files to support?
V2 frequently asked questions
- What is SnapRAID mode, and how does it work?
- I'm trying to upgrade, but I cannot uninstall the previous version
- What are the "IO operation at logical block address" errors I'm seeing in the event log?
- Adding a network drive to a pool
- How can I switching between pools?
- Drive Bender fails to start after a Windows upgrade, what do I do?
Work arounds for known issues and limitation
- [FIXED] - Uninstalling v2.5 can result in a number of errors and the process failing
- [FIXED] - Restoring a pool can result in an additionally empty pools being created
- [FIXED] - Installation issue for v2.5.0.0
- [FIXED] - The "Non pool used" value display by the client can be misleading
- [FIXED] - Installing a Microsoft update, library or application can result in the installer exiting with an Accessed Denied error
- [FIXED] - Removing a drive can result in an error indicating the file was found on the target drive
Installation issues
Troubleshooting
Under the hood - Advanced information and settings
- Advanced file balancing
- Switching between the Gen 5 and Gen 6 drivers
- Changing the Drive Bender service load order
- File duplication and folder management (i.e. coping and moving folders)
- Cleaning multiple pool references from drives
- Understanding a pool's configuration in the registry